Entry Right

Shop ReTails

Treasures around every corner - that's what to expect at ReTails. Check out what's new!

Donate LP

Donate

Support the dogs and cats with your donation. We can't do it without you.

FAQ

You've Got Questions.

We've Got Answers.

  • Is HSSW a no-kill shelter?

    HSSW is proud to be a partner in making the Vancouver area one of the safest communities for pets, with a save rate of 93.7%.

    We are committed to ending the euthanasia of healthy, adoptable animals. There are no limits on how long an animal can stay with us and we do not euthanize due to over-crowding. We only consider euthanasia for animals too sick for treatment or rehabilitation or those deemed behaviorally unsuitable for adoption. You can learn more by visiting our statistics page.

  • My pet is missing! What should I do?

    It's important to file a lost pet report with us as soon as possible. You may do this online or in-person during regular business hours. You'll find this report, as well as other important information about reuniting with your pet on our Lost & Found page.

  • I found a lost pet in my neighborhood, what should I do?

    We ask that you file a report with us so we can help to reunite the animal with its family. You'll find this report on our Lost & Found page. If you choose to bring the animal to the Humane Society, we ask that you first contact our staff to make an appointment at 360-213-2621.

  • I can no longer care for my pet. Can you help?

    Yes. We know that pets are part of our families and we're here to help when pet owners can no longer care for their dog or cat. Our staff and volunteers will provide the care and support these animals need until they find their new homes. Click here for more information.

  • Does HSSW receive funding from Humane Society of the United States?

    The Humane Society for Southwest Washington receives no funding from the Humane Society for the United States. We rely on donations from our community. All funds donated to HSSW stay in our community. Learn more about our funding.

  • How can I make a donation?

    We're happy to accept donations via our secure online donation form. Check out our Donate page for more information about supporting our work and the animals in our care. Questions about donations? Email [email protected]

  • Can I volunteer at HSSW?

    Sure! We have volunteer opportunities available for individuals aged 14 and older. Positions are available with the dogs, cats, and in many other spaces of the shelter. Click here for more information about opportunities as well as upcoming volunteer orientations. 

  • I'm looking for low-cost pet care and services. Can you help?

    While we are able to help in some instances, our capacity to provide care for privately-owned animals is limited. Fortunately, we have a community with a number of local clinics - many of whom offer services at reasonable rates. Learn more about resources for people and pets.

  • Can I get my pet updated on vaccines at HSSW?

    Yes. We have regular vaccine clinics in partnership with Good Neighbor Vet. Clinics operate on a regular monthly schedule. Visit goodneighborvet.com for dates, times and locations in your area. 

  • How do I report animal cruelty or neglect?

    HSSW does not have a mobile investigations unit. All reports of animal neglect or abuse should be reported. The reporting agency will vary based on the city or region, click here to learn more about reporting animal welfare concerns in your community.

  • Why do you transport animals from other states?

    In addition to supporting animals in our community, we're fortunate to be able to help find homes for dogs and cats from overcrowded shelters within Washington State and from other areas of the country. Our transport partners are carefully selected and closely monitored to ensure that they comply with all state and federal regulations for animals entering the state. The primary requirements are:

    • Each animal MUST have a U. S. Department of Agriculture health certificate, issued by a licensed veterinarian within 7 days of transport.
    • All animals must have a current rabies vaccination (if over 90 days of age).
    • All dogs over 6 months of age must test negative for heartworm disease.

    The veterinarian who completes the health certificate before transport is responsible for forwarding it to the Washington State Department of Agriculture (WSDA). HSSW also sends completed certificates to the state, to ensure that each animal is accounted for and properly documented.

  • How do I adopt an animal? What's included in adoption?

    All animals adopted from HSSW include the following:

    • Spay or neuter surgery
    • Microchip ID and national registration
    • Select vaccinations
    • Free veterinary exam with a local participating veterinarian
    • Animal training information
    • 30 days of free pet insurance

    Looking for more information? No problem - click here.

  • Can I donate used medications?

    Washington State regulations prohibit HSSW from accepting donations of used medications. This includes anything in a prescription bottle prescribed to a particular pet. Responsible disposal of prescription medication is important. Improper disposal can be a hazard to humans, animals and our environment. For a list disposal sites in your area, please click here.

    However, there are some prescription items we can accept:

    • General donations from veterinary clinics
    • Prescription diets
    • Flea medications
    • Ear cleaners
    • Shampoos
    • Over-the-counter medications