Adoption Center-Shelter: Tues-Sun | Noon-6pm

Thrift Store : Mon-Sun | 10am-7pm 

Stop by for a visit

Tours are a great way to learn more about your local animal shelter. Groups visit both public and non-public areas of our 30,000 square-foot facility and (of course) have a chance to say hello to the animals. Tours are provided at no cost, donations are appreciated. Check out our wish list for needed items.

Please review the information below to learn more about community tours. 

Tour Basics

Average time for each tour is approximately 45 minutes. Tours include public spaces as well as non-public areas like our clinic, backyard, and more! Groups will learn about the operations and programs of HSSW and have an opportunity to greet adoptable animals in our care. 

Tour Availability

Tours are available Tuesday - Saturday, 12:30-4:30. Availability varies and is dependent on group size and time of day. 

Group Size

Groups must consist of at least 5 individuals and may be no larger than 15. Groups exceeding 15 may be required to schedule separate tours. To ensure a quality learning environment, we require a ratio of 1 adult for every 4 children under 16.

*Note: for the safety of participants as well as our animals, ratio may be increased (1 to 1) for groups with children under age 6 or those with developmental delays or disabilities.

Requesting a Tour

Requests must be received at least 2 weeks in advance. Drop-in tours are not accommodated. Tours are offered at no cost, donations are welcome. We do our best to accommodate your preferred times/dates but may request alternate times based on business or staffing.

When requesting your tour, please provide: a couple dates that work for your group; the number of adults and kids in your group; the ages of the kids in your group.


To request a tour for your group, contact

Radhika Raj
Community Programs Specialist
[email protected]