Saint Nick is back to kick off the holiday season! He's here to spread some festive cheer to all of our friends at ReTails. He's also made a few changes from previous years, so learn more about them below.
We loved seeing everyone for 2021 Pet Portraits! Check back soon for more details about the 2022 event.
What's new this year?
We're working to keep your visit with Santa crowd-free and safe. Here's what you need to know about changes to this year's event:
- Scheduled appointments. Avoid the crowd, skip the line. You'll have a 10-minute appointment with the big guy. You'll select a time and even pay the fee online.
- Your photo, on your device. Bring your device (phone, tablet, camera) with you and our elves will snap the photo for you! You'll have it ready to post to social or order holiday cards. No device? No problem! We'll have a tablet or phone available. We can snap the photo and email it to you.
Even with these changes, some things are still the same: it's still the holiday event of the year and it all benefits the animals.
Thank you to our sponsor, VCA Animal Hospitals
Want to learn more about the event? Check out the info below! And if you still have questions, you can contact one of Santa's elves at the bottom of this page.
Do I make an appointment?
Yes! You must make an appointment this year. Santa has a busy schedule and we want to make sure we can keep the crowds moving. Schedule your time by clicking here.
How do I get my photo?
You'll have it that day! This year, all photos will be taken on your device. Our elves (staff and volunteers) will be there to snap your photo and you'll walk out that day with it ready to share! Make sure you have your phone, tablet, or camera with you. Don't have a device? We'll have one on site that we can use and will email your photo to you.
Do I have to be in the photo?
Well, that depends. If your pet is nervous, scared, or hard to handle, Santa might ask you to be in the photo with him. He wants to make sure that everyone is safe and has a great time.
My pet is hard to handle, can I still bring him?
Of course! However, while Santa may be a magical, jolly old elf, his powers don't necessarily extend to management of rowdy canines or fearful cats. You may be asked to handle your own dog or cat.
Can I bring my kids and my pets? If I don't have pets, can I just bring my kids?
Of course! Pets aren't required. Santa is happy to sit with families of all kinds.
Can I bring my chicken (ferret, tortoise, bird, etc)?
Sure! As long as your pet is friendly and safe to be handled, you're welcome to bring it. Please know that you are responsible for the safe handling of your pet.
Will you have fun costumes to put on our pets?
No. In order to prevent common pet ailments, viruses, and parasites, we do not offer pet clothing or costumes. You're welcome to bring costumes for your pet if you would like.
Director of Special Events and Sponsorships
[email protected] or 360-984-6063